Maintaining proper machine efficiency, product quality, and machine uptime will not only guarantee the projected return on investment but will ensure your competitive edge in productivity. This was the reason you purchased the equipment in the first place.

That is where we come in. Our highly trained packaging specialists, service technicians, and service support personnel are ready to make sure you maintain that competitive edge. We stay with you as required to keep your investment performing well over the life of the machinery.

To meet your expectations, we focus on the details of what makes you a satisfied customer. To make your machine purchase successful, the following checklist will be addressed:

Successful Purchase & Installation Guide:

• Select the right package design.
• Select the correct machine and materials.
• Design the proper machine layout and environment.
• Select the right set up and operating personnel.
• Obtain quality technical support on start-up.
• Fine tune the process to reach the production rate you forecasted.
• Provide long-term supplier support on machine improvements, parts, and technical service.
• Not all suppliers are created equal when it comes to performing all the functions on this checklist


Meeting all the requirements is necessary to provide your customer complete satisfaction and to be the lowest cost producer.

The Right System For The Right Application
First we must be certain the equipment meets your needs. Careful consideration given early in the selection process results in making the right decisions on machinery and materials.

Our technical service personnel are part of the team that consider the real world items like speeds, product transfers, product stability, appearance, ease of operation, and unit cost. We want your system to be right for your unique needs ­ today and tomorrow.

We focus on plant layout and services along with the number and type of personnel required to do the job right. Pre-installation meetings which cover installation support, set-up, operation, and maintenance training as well as preventive maintenance programs are just a few of the services you receive when you select AKYU (Malaysia) Sdn. Bhd. as your supply partner.

We are committed to working with you through the entire process. Together, we will reach your production, quality and efficiency goals.

Committed To Your Long Term Success
Technical service has been a front-line part of our business from the beginning. We realize a satisfied customer is a long-term customer. Just as important, you often pass the word on to another potential buyer. We can only afford to have satisfied customers.

We are in the packaging systems business for the long term, offering ongoing system improvements, parts, and technical service support.

Partnerships Work
Long-term customer satisfaction is best accomplished through a partnership approach where shared responsibility provides continued success. Yes, we can be your single-source supplier for machinery, materials and technical service.

The partnership approach benefits both of us. We guarantee your success over the life of the system. This program is the source of revenue that allows us to invest in this high level of technical support. It is a win-win situation.